Enhancing Nonprofit Operations: Utilizing External Expertise to Boost Efficiency & Reduce Risk


Nonprofit organizations should consider strategic approaches to optimize their operations and reduce risk as they look to navigate the challenges of 2025. Balancing mission-driven goals with the realities of limited resources, regulatory requirements, and operational inefficiencies can be daunting. By leveraging external resources to assist with improving processes and procedures, enhancing accounting practices, and integrating advanced technology, nonprofits can streamline activities and amplify their impact. 

Conducting a Business Process Improvement/Operational Review 

An operational review involves a comprehensive evaluation of an organization’s processes, internal controls, and resources to identify inefficiencies, redundancies, and areas for improvement. Having a review performed by a qualified third party will assist a nonprofit organization with properly aligning its operations with its strategic goals—ensuring increased process efficiency and the optimal use of resources. 

Benefits of an Operational Review 

  • Improved Efficiency: Identifying bottlenecks and implementing streamlined processes can save time and reduce costs. 
  • Enhanced Decision-Making: Gaining a clear understanding of your nonprofit’s operational strengths and weaknesses supports more informed decision-making. 
  • Risk Mitigation: Addressing gaps in compliance, financial management, or data security reduces exposure to risk. 
  • Increased Impact: Freeing up resources enables your organization to focus on mission-critical activities. 

 A qualified provider brings fresh perspectives, deep expertise, and proven methodologies to an organization’s operations, enabling them to uncover hidden opportunities and provide actionable recommendations to improve performance. By leveraging this expertise, nonprofits can identify and correct inefficiencies, create more sustainable processes, and reduce their overall risk. 

Enhancing the Organization’s Accounting Function 

Accounting and financial management are critical for nonprofit success. Outsourcing these functions to specialized providers can deliver significant advantages. 

Benefits of Outsourcing an Organization’s Accounting

  • Cost Savings: Hiring and training in-house accounting staff can be expensive. Outsourcing allows nonprofits to access skilled professionals at a fraction of the cost. 
  • Expertise: External providers stay up to date on the latest accounting standards and regulatory changes, ensuring compliance and accurate reporting. 
  • Scalability: Outsourced solutions can adapt to your organization’s needs as it grows or during periods of fluctuating activity. 
  • Focus on Mission: By outsourcing routine financial tasks, nonprofits can direct more energy toward their mission. 

Outsourced accounting practices can encompass bookkeeping, payroll, and accounts payable functions. Improving these processes by leveraging the experience and expertise of an outsourced provider will reduce a nonprofit’s errors, enhance its financial transparency, and provide it with access to advanced accounting tools without requiring substantial investments. 

Leveraging Technology: AI to Enhance Efficiencies 

Artificial intelligence (AI) has become a powerful tool for nonprofits, enabling them to optimize operations, improve decision-making, and expand their impact. AI technology can assist in multiple areas, from fundraising and donor management to program evaluation and administrative tasks. 

Applications of AI in Nonprofits 

  • Automating Repetitive Tasks: AI-powered tools can handle routine administrative functions such as data entry, scheduling, and donor correspondence, freeing up staff time. 
  • Predictive Analytics: AI can analyze historical data to forecast fundraising trends, donor behavior, and program outcomes, enabling more effective planning. 
  • Personalized Engagement: Chatbots and AI-driven communication platforms can provide donors and stakeholders with timely, tailored interactions, enhancing relationships. 
  • Improved Reporting: AI tools simplify the process of creating reports, ensuring accuracy, and saving time. 

For example, AI platforms can analyze donor patterns to identify the best times to solicit donations or predict the likelihood of recurring contributions. Additionally, AI can streamline volunteer management by automating scheduling and tracking participation. 

Embracing technology requires an initial investment in tools and training, but the long-term benefits often outweigh the costs. Nonprofits that integrate AI into their operations can achieve greater efficiency, transparency, and scalability. 

Conclusion 

By taking advantage of the benefits associated with leveraging external resources, nonprofits can effectively address inefficiencies, minimize risks, and position themselves for greater success. Operational reviews help clarify organizational challenges and opportunities, enhanced accounting practices ensure financial health, and AI-driven solutions open doors to innovation and scalability. These approaches not only strengthen internal processes but also empower nonprofits to focus more effectively on their mission, making a meaningful impact in the communities they serve. 

For more information, please contact Brian Sackstein, Partner and Leader of Anchin’s Not-For-Profit Group, or your Anchin Relationship Partner.

Brian Sackstein, CPA

Brian Sackstein, CPA, is an Assurance Partner and leader of Anchin’s Not-For-Profit and Healthcare group. He has 30 years of experience and specializes in servicing healthcare and not-for-profit organizations. He has a deep breadth of experience in auditing, accounting, and management advisory services for a wide array of clients, including social service organizations, permanency and adoption services, residential group care, drug treatment programs, community & migrant programs, federally qualified health centers, and more. Brian collaborates closely with his clients to plan, coordinate, and review accounting and auditing processes, ensuring their organization’s missions and goals are met. His responsibilities include, but are not limited to, analyzing existing operations to improve efficiencies, performing financial budgeting and cash flow projections, and conducting internal control reviews. In addition, he performs audits for employee benefit plans. He has worked with organizations whose budgets range from $1 million to $15 billion. Brian works closely with boards of directors, CEOs, CFOs, and management to help clients effectively manage their businesses and achieve their objectives and visions. He has deep experience in training board members and decision-makers in the areas of federal audits and reimbursement analysis, conducting project feasibility studies, developing new programs, reviewing operations and rates to support reimbursement, and advising on rate reimbursement appeals and compliance verification. In addition, he supervises and reviews the preparation and the impact of cost reports, including the Consolidated Fiscal Report (CFR), Standards of Payment Report (SOP), Institutional Cost Report (ICR) for funding agencies in New York State, Medicare cost reports required for filing with Department of Health & Human Services, and Medicaid Cost Report (AHCF). Considered an industry thought leader, Brian is frequently quoted by notable publications and participates in hosting and speaking at industry events, including Long Island Business News’ Annual State of the Not-for-Profit Industry and the City and State New York Conferences.
He contributes to the development of Anchin’s professional staff and presents on relevant topics at in-house professional development seminars. He is a member of the American Institute of Certified Public Accountants (AICPA) and the New York State Society of Certified Public Accountants (NYSSCPA), where he serves on the Not-for-Profit Committee.

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