The Power of First Impressions: Making an Impact from the Start

Anyone who interacts with a client knows the value of strong client relationships. But how do those strong relationships get built? At the start, there are the first impressions others have of us. This workshop focuses on using our non-verbal behaviors to create strong first impressions and explores the research behind why first impressions matter.

In this dynamic presentation, we will hear from Beth Rogers who has a passion for helping others communicate powerfully.

• Identify the key factors that shape first impressions
• Understand and use the principles of non-verbal communication to leave the impression you desire with your clients
• Develop strategies for making positive first impressions

This session will quip you with the information you need to leave the strongest first- and lasting- impressions with your clients and co-workers.

Presenter: Beth Rogers, Point Taken Consulting

Beth Rogers is the founder of Point Taken Consulting. At Point Taken, she has worked with a wide variety of professional groups and has presented at national conferences. Beth has over two decades of experience coaching clients with their communications skills, mostly focused on helping leaders become more effective and confident in front of an audience. She helps each client find their authentic voice and style, so they can make lasting connections with their audiences. Her expertise in collaborating with professional audiences and complicated technical content has had a significant positive impact on the work of her clients.