Wayne Butterfield, Author at The Financial Executives Journal

Wayne Butterfield

Wayne Butterfield is Partner and Global Lead for AI Transformation at ISG. He's responsible for ISG strategy on the future of AI in the Service Industry, and the impact of AI on working practices and jobs. He's spent over 15 years deploying AI & Automation Technology across global operations, and is a regular key note speaker and thought leader on how to turn AI into organizational value.

The Future of Finance Operations: Agentic AI and Evolving Service Models

Financial Operations are entering a new transformative era driven by artificial intelligence and automation. At the center of this transformative era is agentic AI. Eventually this will lead to autonomous, “self-driving” AI systems…